Shipping and delivery policy

Delivery charges are not included in the display price. Delivery charges may vary depending on the size and weight of the purchase. Customers will be shown the delivery charge before they proceed to payment.

Due to the nature of our products and the option of personalisation delivery times may vary in accordance with each order. Orders outside of Ireland will be sent via a courier company and will involve an additional charge depending on the location and the size of the product. Claims for non-delivery must be made within 21 days. For international orders, gwhockey.ie cannot be held responsible for importation and/or import duty charges.

All address information must be accurate, including the postcode where appropriate, and the recipient's telephone number. gwhockey.ie cannot accept responsibility for late or non-delivery if recipient address and telephone details are insufficient or incorrect. A signature is required upon delivery.

The goods shall be deemed to have been delivered once they are signed for by any person at that address. Where the GW Hockey/delivery company is unable to find someone to accept delivery, a calling card will be left for the recipient to contact the courier and arrange an agreed delivery time or alternative location. If the recipient fails to make contact in good time, the goods are returned to gwhockey.ie a charge may be made for re-delivery to the original or an alternative address.