Returns policy

In accordance with The European Directive on Distance Selling (Directive 97/7/EC) unwanted or unsuitable products may be returned to gwhockey.ie within 7 working days of receipt as long as the goods are not opened and the packaging remains in an "as new" state. Goods must be returned at your own expense.

Due to the unique nature of some of our products, we are unable to accept returns unless they are faulty. All sales including custom embroidery such as: text, stock designs or custom logos are FINAL. If your item is damaged or faulty, please email us within 7 days and we will organise a replacement or refund.

Stick Returns

We are unable to guarantee any sticks older than 6 months old will be replaced/refunded. The following are not covered for return:

Damaged grips, cracks in the label, scratches, loose particals in the stick, chips, worn heel or any other problems which doesn’t affect play

We are unable to offer a replacement/refund for damage caused by hitting the ball with the reverse edge of the stick. Manufacturers warranty does not cover this.

If you have any questions, please don't hesitate to contact us at hello@gwhockey.com.