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Ireland's Leading
Hockey Camp Operator

Leinster U16 & U18 Girl Squads:
78% are GW Hockey Graduates

Specialist Online
Hockey Store

Contact Info
hello@gwhockey.com

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Terms & Conditions

event terms and conditions

1. Definitions

1.1 In the Conditions outlined below, the term "General Conditions" is understood to mean:

1.2 "Participant/Player": the individual who participates in the activities, or makes use of the services, of GW Hockey/GW Camps in accordance with the Agreement between GW Hockey/GW Camps and the Customer.

1.3 "Application Form": that part of the brochure, and/or the internet site "www.gwhockey.ie", that is completed and returned by the Customer to GW Hockey/GW Camps.

1.4 "Customer": The individual who enters into an Agreement with GW Hockey/GW Camps.

1.5 "Agreement": an Agreement between GW Hockey/GW Camps and a Customer which relates to one, or more, service(s) provided by GW Hockey/GW Camps for the benefit of a Participant, or group of Participants.

1.6 "Sum": The total amount payable for the services provided by GW Hockey in accordance with the Agreement.

1.7 "The Company": Refers to both Sr. Buena Vida Limited and M. Bonne Vie Limited. GW Hockey is a trade name of Sr. Buena Vida Limited. GW Camps is a trade name of M. Bonne Vie Limited. gwhockey.ie is the registered domain for The Company.

 

2. Application of Conditions

2.1 These general Conditions apply to all services offered, and orders confirmed, by The Company and to any Agreements connected to, derived or arising from them.

2.2 The Company refuse to accept as applicable any general, or specific, Conditions or stipulations made by the Customer.

2.3 Changes or additions to the Agreement, or general Conditions, in whatever form, apply only if The Company has agreed to them in writing.

2.4 In the case of any contradiction between definitions within the general Conditions and the definitions within the Agreement, the latter prevails.

2.5 Should it arise that one of the definitions within the general Conditions is not applicable, unlawful, or in violation of civil order, only that definition will be considered as null and void whilst all and the other general Conditions will remain in full effect.

 

3. Reaching an Agreement

3.1 All offers made by The Company are free from obligation and limited by the available capacity, unless explicitly agreed otherwise.

3.2 The Agreement is reached after the Customer has returned the registration form to The Company.

3.3 With regards to subscriptions made over the internet, a seven day cooling-off period applies. Within this period, persons can cancel their subscription without reason and without having to forfeit a cancellation fee. However, notification must be in writing and there may be a transaction charge deducted.

 

4. Payment

4.1 All payments should be made online using either a credit card or visa debit card.

4.2 Any payments not made through the online subscription process may be subject to higher charges due to increased administration costs.

4.3 Participants are not deemed as valid until full fee has been paid.

 

5. Instructions, Rules of Conduct

5.1 The Participant is obliged to comply with all reasonable instructions given by The Company for the purpose of successfully implementing the Agreement. Furthermore, the Participant has to respect the rules of conduct to be observed during their stay at the accommodation, as laid down by The Company, in accordance with the Agreement.

5.2 A Participant who causes, or could cause, inconvenience, or disturbance, to such an extent that successful implementation of the Agreement is made difficult, may be excluded by The Company. No refunds will be made and any additional costs involved will be at the parents'/guardians' expense.

5.3 I hereby allow that photographs taken by a staff member during the events (with recognizable images of individual participants) to be used only for promotional purposes by The Company, including the use of these photographs in Magazines, Brochures, Posters, and on our Website.

5.4 I hereby allow The Company to keep me informed about its activities by post, text message and/or e-mail.

 

6. Liability of The Company

6.1 All personal belongings remain the responsibility of the Participant at all times. The Company accepts no responsibility for damage to (valuable) items of personal belongings of the Participant deposited with the staff of The Company, as a result of theft, loss, or damage, unless deliberately caused or committed by The Company.

6.2 The Company accepts no responsibility for damage which results in a claim for compensation by a third party, who is involved with The Company for the implementation of the Agreement, on the third parties accident or liability insurance.

6.3 In accordance with all the Conditions stated in paragraphs 6.1 - 6.2 inclusive, the liability of The Company is limited to the amount which may be claimed through its liability insurance.

 

7. Liability of the Customer

7.1 The Customer is liable for all damage which is caused to The Company, and/or a third party, as a direct or indirect result of actions taken by the Customer/Participant which do not comply with the rules of conduct.

7.2 The Customer will indemnify The Company against claims by third parties which result from the Participant's misuse of facilities, and/or services, in accordance with the Agreement.

 

8. Circumstances beyond the control of The Company leading to alterations to, or annulment of, the Agreement by The Company.

8.1 If The Company is not, or is only partially, able to fulfil its obligations in accordance with the Agreement, due to circumstances beyond control, The Company is authorized to offer an equivalent alternative (to its judgment) or annul the Agreement totally or partially. The Company may do this without the right to claims from Customers or judicial intervention

8.2 Circumstances beyond control as mentioned in paragraph 1 of this article will include, among others, insufficient subscription to a camp.

 

9. Cancellation by Customer

9.1 Cancellation must be made in writing; the date of the postmark will serve as the date of reference and be used as defined in paragraph 2 of this article.

9.2 In case of cancellation of the Agreement the following amounts will be charged per Participant:

- Up to 8 weeks before commencement - 15% of the total Sum;

- From the 56th day (inclusive) until the 28th day before commencement - 35% of the total Sum;

- From the 28th day (inclusive) until the 5th day before commencement 50% of the total Sum;

- From the 5th day (inclusive) until the day of commencement 75% of the total Sum;

- On the day of the camp, or later, the whole Sum will be charged.

 

10. Supervision

10.1 The Company is not responsible for the supervision or safety of the participants before the stated start time and after the stated finish time (both stated in the subscription process).

 

11. Lost property

11.1 Lost property will be kept by The Company for three days after the end of a camp. After this period expires, The Company is empowered to hand over these items to a charity.

 

12. Participant Insurance

12.1 It is compulsory for the Customer and/or Participant to have accident insurance, with sports cover included, for the duration of the camp/event.

12.2 Hockey is a competitive team sport and as a consequence injuries may occur. The type of playing surface may also contribute to injuries. The Company therefore insists that players:

- have the correct footwear and equipment

- don't wear peaked caps or jewelery during training

- wear shinguards and

- a gumshield

 

13. Applicable law and disputes

13.1 Only Irish law is applicable to the Agreement and all Agreements derived from it.

13.2 All disputes that might occur between parties as a result of the Agreement, or the Agreements derived from it, will be dealt with by an authorized judge from the court of law in Dublin.

14.1 I hereby authorize The Company or its representatives to obtain emergency medical treatment on behalf of my child in the event that, in the opinion of  The Company or its representatives, my daughter/son is in need of such treatment. I further agree that I will be responsible for the payment of any and all medical treatment, associated transportation costs or medicines of any nature which may arise in connection with any sickness or accident which may occur during the Event/Camp and/or Clinic , whether such expense is incurred during or subsequent to the Event/Camp and/or Clinic , and will indemnify and hold harmless the Event/Camp and/or Clinic and further release the Event/Camp and/or Clinic , or its representatives for any damages sustained by me in connection with providing of medical treatment. I acknowledge and understand that The Company's Events/Camps and/or Clinics are privately run sports events and have no affiliation or partnerships with the venues and/or facilities at which they are operated. I agree to hold the Event/Camp and/or Clinic location, venue and/or host, its facilities, management and employees as well as The Company and its business partners, officers, agents, employees, coaches, chaperones and officials harmless from and against any and all claims for injury, costs, liability, damages or loss to person or property which may be sustained or occur while at Events/Camps and/or Clinics, whether or not they are due to negligence and in consideration I give my consent for my child named on the application to participate in all sport activities at the Event/Camp and/or Clinic. Also, any damaged caused by my daughter/son to camp or facility property will be her/his responsibility to remedy or reimburse. I hereby acknowledge that there is a risk of injury involved in sports participation. My daughter/son is physically fit and able to participate in strenuous activities and attend this Event/Camp and/or Clinic.

 

Staff Code of Conduct

The Company is committed to ensuring best practice and the quality of work of its staff. In this context, staff have a responsibility to the organisation to strive for and maintain the highest standards in the day-to-day conduct of their work. As such, the following Code of Conduct should be adhered to at all times.

 

Discrimination

Staff must not discriminate in any way. Common forms of discrimination may include making employment or programming decisions based on family status, race, membership of the traveller community, gender, religion, colour, national or ethnic origin, language, marital status, birth, sexual orientation, age, disability, or political conviction.

 

Misuse of drugs and alcoholic drink

It is a disciplinary offence to be at work whilst under the influence of alcohol or drugs not medically prescribed. If you are out the night before the camp please contact the camp organiser and let them know you won't be available to work the following day.

 

Harassment, exploitation and abuse

The Company recognises that all staff and camp participants have a right to be treated with dignity and respect. Therefore, any proven instances of harassment, exploitation or abuse will be treated as gross misconduct and, as such, will result in appropriate disciplinary action being taken, up to and including dismissal.

 

Duty to report

It is the duty of all staff who become aware of any breaches of this Code to report this immediately to the camp co-ordinator. Staff must ensure that all information about breaches of this Code are handled with the utmost discretion.

 

Insurance

Any injuries caused as a result of working at The Company are at staff members own risk and The Company holds no liability what so ever. If staff members would like insurance it is up to them to organise appropriate cover at their own expense.

 

Shop terms and conditions

The following are the terms and conditions for the purchase of products from The Company:

 

Payments

We accept payment by VISA, MasterCard, American Express, Visa Debit Cards and cash. Goods will only be dispatched/available for collection once payment has been received in full. All products remain the property of GW Hockey until full payment is received.

 

Prices

The prices of the products on this website are published on the basis of costs at the time of issue. gwhockey.ie retains the right to revise our prices at any time to reflect changes in our costs such as but not limited to: goods, carriage, labour, overheads, government taxes and exchange rates. All Prices are displayed in our shop include VAT unless there are zero VAT rated. Delivery charges are not included in the display price. Delivery charges may vary depending on the size of the purchase. Customers will be shown the delivery charge before they proceed to payment.

 

Images

The majority of images we use, we receive directly from our suppliers. We have made all reasonable efforts to ensure each image accurately reflects the product being sold. On occasions, there may be minor differences between the products appearance in the image and the item delivered.

 

Products Unavailable for Dispatch

In the unlikely event that a product is out of stock at the point of order, the sender will be advised as soon as possible by e-mail and will have the option of awaiting stock availability, choosing an alternative product or receiving a full refund.

 

Delivery

Due to the nature of our products and the option of personalisation delivery times may vary in accordance with each order. Orders outside of Ireland will be sent via a courier company and will involve an additional charge depending on the location and the size of the product. Claims for non-delivery must be made within 21 days. For international orders, gwhockey.ie cannot be held responsible for importation and/or import duty charges.

All address information must be accurate, including the postcode where appropriate, and the recipient's telephone number. gwhockey.ie cannot accept responsibility for late or non-delivery if recipient address and telephone details are insufficient or incorrect. A signature is required upon delivery.

The goods shall be deemed to have been delivered once they are signed for by any person at that address. Where the GW Hockey/delivery company is unable to find someone to accept delivery, a calling card will be left for the recipient to contact the courier and arrange an agreed delivery time or alternative location. If the recipient fails to make contact in good time, the goods are returned to gwhockey.ie a charge may be made for re-delivery to the original or an alternative address.

 

Returns

In accordance with The European Directive on Distance Selling (Directive 97/7/EC) unwanted or unsuitable products may be returned to gwhockey.ie within 7 working days of receipt as long as the goods are not opened and the packaging remains in an "as new" state. Goods must be returned at your own expense.

Due to the unique nature of some of our products, we are unable to accept returns unless they are faulty. All sales including custom embroidery such as: text, stock designs or custom logos are FINAL. If your item is damaged or faulty, please email us within 7 days and we will organise a replacement or a refund.


Stick Returns

We are unable to guarantee any sticks older than 6 months old will be replaced/refunded. The following are not covered for return:

Damaged grips, cracks in the label, scratches, loose particals in the stick, chips, worn heel or any other problems which doesn’t affect play

We are unable to offer a replacement/refund for damage caused by hitting the ball with the reverse edge of the stick. Manufacturers warranty does not cover this.

If you have any questions, please don't hesitate to contact the store.

 
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