We are opening a specialist hockey shop in Dublin 14 soon!

follow us on facebook
 

Privacy Policy

gwhockey.ie takes your privacy very seriously. We know that you care how information about you is used and shared. By visiting this site, you are accepting the practices as described in this Privacy Policy.


What personal information do we gather?

The information we gather from customers helps us personalise and continually improve your experience. Below are the types of information we gather.


Information You Give Us

We receive and store any information you enter on our Website/Email or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for purposes such as responding to your requests, customising future promotions, improving our functionality and communicating with you.


Automatic Information

We receive and store certain types of information whenever you interact with us. For example, like many websites we use "cookies" and we obtain certain types of information when your web browser accesses our email program. A number of companies offer utilities designed to help you visit websites anonymously. Although we will not be able to provide you with a personal experience if we cannot recognise you, we want you to be aware that these tools exist.


E-mail Communications

To help us make e-mails more useful and interesting, we often receive a confirmation when you open email from us if your computer supports such capabilities. We also compare our customer list to lists received from other companies, in an effort to avoid unnecessary messages to our customers. Our weekly newsletter will send you updated email offers about various products or services that we believe you may be interested in. There is an unsubscribe option on this email and you can use it at any time.


Information from Other Sources

For reasons such as improving personalisation of our service (for example, providing better product recommendations or special offers that we think will interest you), we might receive information about you from other sources and add it to your account information. Sometimes we will also receive updated delivery and address information from other sources so that we can correct our records and deliver your next purchase or communication more easily.


What about cookies?

Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser to enable systems to recognise your browser and to provide features such as personalisation and your gwhockey's page.


Do we share information we receive?

Information about our customers is an important part of our business, and we will not sell it to others. gwhockey.ie will only share customer information with our other business contacts which are applicable to your requests for services on our website. We may also share information internally between one GW Hockey business and another.


Agents

We employ other companies and individuals to perform functions on our behalf. They have access to personal information needed to perform their functions but may not use it for other purposes.


Promotional Offers

Sometimes we send offers to selected groups of customers on behalf of other businesses. When we do this we do not give that business your name and address.


Business Transfers

As we continue to develop our business, we might sell or buy additional hockey camps / websites or assets. In such transitions customer information generally is one of the transferred business assets. Also, in the unlikely event any or all of our assets are acquired customer information will be one of the transferred assets.


Protection of Ourselves and Others

We release account and other personal information when we believe release is appropriate to comply with the law; or protect the rights, property, or safety of ourselves or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction.


With Your Consent

Other than as set out above, you will receive notice when information about you might go to third parties, and you will have the opportunity to choose not to share the information.


Security - How secure is information about me?

The information you provide will be kept confidential and will be used only to support your relationship with us. We do not disclose or sell your information. As payments are handled through Realex, we do not hold your credit card details at any time. All of our payments are handled by Realex, an Irish based Payments company. For complete security details visit Terms and Conditions. If you have any questions about this Privacy Policy or would like to contact us for any reason please complete the Contact Us form.